1. INTRODUCTION
CodeRabbit, Inc. (“CodeRabbit”,” we”, “our”, or “us”) respects your privacy and are committed to protecting it through our compliance with this Privacy Policy (“Policy”). A core element of our mission is our commitment to protect your personal information and to be transparent about the data we collect about you, how it is used, and with whom it is shared.
This Policy describes our practices for collecting, using, maintaining, protecting, and disclosing your information through http://coderabbit.ai (our “Website”), our applications (our “Apps”) and our products, services, technology platforms and related applications (collectively, the “Service(s)”).
Please read this Policy carefully to understand our policies and practices regarding your information and how we will treat it. If you do not agree with our terms, your choice is not to use our Services. By accessing or using our Services, you agree to this Privacy Policy. This Policy may change from time to time (see Changes This Policy). Your continued access of our Services after we make changes is deemed to be acceptance of those changes, so please check the Last Modified Date at the top of this Policy, to ensure that you are viewing the most current version of this Policy.
2. INFORMATION WE COLLECT ABOUT YOU AND HOW WE COLLECT IT
We collect only the minimum amount of information needed to provide you with our Services. For example, we collect basic contact information when you sign up for an account. We don’t ask you for any information if you choose not to register for an account, however you will not be able to use our Services without registering for an account. Other types of information we collect is information related to how you use our Website or Apps, which helps us improve our Services.
Information You Provide to Us or Received by Us on Your Behalf
· Personal Information: In the course of registering an account on our Services, we collect information that identifies you as a specific individual and can be used to contact or identify you (“Personal Information”). Examples of Personal Information we collect for these purposes include your name and email.
· Payment Information: We may also process your payment information, such as credit card, billingaddress, and other financial information necessary to purchase or otherwise use our Services. Please note that we do not collect or store your Payment Information. Rather your Payment Information is collected and stored by our Authorized Service Providers (see HOW WE DISCLOSE AND SHARE YOUR INFORMATION for more information on our Authorized Service Providers). By submitting your Payment Information, you consent to our providing your Payment Information to those Authorized Service Providers as are reasonably necessary to support and process your transactions as well as your credit card issuer and banking institution.
· User Contributions: You may have the ability to interact with parts of our Website or with us through third-party platforms, such as the ability to post on third-party forums or to submit tickets on our Website. Your feedback or posts may be published or displayed publicly or transmitted to third parties (collectively, "User Contributions"). Your User Contributions are posted on and transmitted to others at your own risk. Additionally, we cannot control the actions of other users of the Website or third-party platforms with whom you may choose to share your User Contributions. Therefore, we cannot and do not guarantee that your User Contributions will not be viewed or accessed by unauthorized persons. Use precaution when posting any personal information online.
When you provide us with information in connection with a particular activity or otherwise sign up for our services or provide your contact information to us, including your email address in connection with that activity, product or service, you agree that such action constitutes a purchase or inquiry establishing a business relationship with us. You expressly consent to receiving communications from CodeRabbit through the information you provided to us. For more information on how to access and control your communication preferences, please see YOUR RIGHTS AND CHOICES REGARDING YOUR INFORMATION, below.
Information Collected Automatically
As you navigate through and interact with our Website, We and our third-party service providers, including analytics and third-party content providers, may automatically collect certain information from you whenever youaccess or interact with the Service.
· Usage Information. Details of your visits to our Website, including which links you clicked on, contentresponse times, location data, logs, and other similar communication data and statistics about yourinteractions.
· Device Information. Information about your computer and internet connection, including your Internet Protocol address, operating system, and browser type.
· Non-Identifying Information: We may collect non-identifying or non-personal information when you use our Website, such as zip codes, demographic data, age, gender, time zone, publicly available data, and general information regarding your use of the Service.
We may combine this automatically collected log information with other information we collect about you. We do this to improve services we offer you, analytics, and site functionality.
Cookies and Other Automatic Data Collection Technologies
CodeRabbit and its partners use cookies or similar technologies, which store certain information on your computer and allows us to, among other things, analyze trends, administer the Website, and to gather demographic information about our user base as a whole. The technology used to collect information automatically from CodeRabbit Users may include the following:
· Cookies: Like many websites, we and our operational partners, affiliates, analytics, and service providersuse “cookies” to collect information. A cookie is a small data file that we transfer to your computer’s harddisk for record-keeping purposes. We use both persistent cookies that remain on your computer or similardevice (such as to save your registration ID and login password for future logins to the Service) andsession ID cookies, which expire at the end of your browser session (for example, to enable certainfeatures of the Service, to better understand how CodeRabbit Users interact with the Service and tomonitor aggregate usage by CodeRabbit Users and web traffic routing on the Service). You can control the use of cookies at the individual browser level, but if you choose to disable cookies, it may limit your use ofcertain features or functionality of the Service.
· Web Beacons: We and our operational partners, affiliates, analytics, and service providers may also employsoftware technology known as “web beacons” and/or “tracking tags” to help us keep track of what content onour Service is effective and to serve relevant advertising to you. Web beacons are small graphics with a uniqueidentifier that may be invisible to you, and which are used to track the online activity of Internet users. Webbeacons are embedded in the web pages you review or email messages you receive. Web beacons or similartechnologies may be used for a number of purposes, including, without limitation, to count visitors to ourService, to monitor how CodeRabbit Users navigate the Service, to count how many emails that were sentwere actually opened, or to count how many particular articles or links were actually viewed.
· Embedded Scripts: We and our operational partners, affiliates, analytics, and service providers mayalso employ software technology known as an Embedded Script. An Embedded Script is programmingcode that is designed to collect information about your interactions with the Service, such as the links youclick on. The code is temporarily downloaded onto your computer or other device and is deactivated ordeleted when you disconnect from the Service.
Information Received from Third Parties.
We also may receive information about you from third parties. For example, we and our partners, affiliates andservice providers may use a variety of other technologies (such as tags) that collect statistical data relating to your Website activity for security and fraud detection purposes.
You may choose to elect that certain third parties share information with us, for example, when you choose to access the Services through another service, such as through Single Sign-on (e.g., GitHub and GitLab).
· GitHub/GitLab Details : We may collect data necessary to enable your CodeRabbit account to interface with your GitHub account, such as your GitHub token, your user organization, your GitHub username, and your user role. We integrate tightly with GitHub's API and Open Authentication (OAUTH) system. We do not have access to your GitHub/GitLab credentials.
· Social Networking Services: When you connect with us through a social media platform, we may, depending on your privacy settings, receive some information from your social media account, and what we collect depends on your privacy settings with that social networking service. The Service may also allow you to “like” or share content with social networking services. You may register to join the Service directly via the Service or by logging into your account with a third party social networking service (“SNS”) via our Service (e.g., Discord ). Note that the information we collect from and through an SNS may depend on the privacy settings you have set with the SNS and the permissions you grant to us in connection with linking your account with the Service to your account with an SNS.
3. Do Not Track Signal
Do Not Track (DNT) is a privacy preference that users can set in some web browsers, allowing users to opt out of tracking by websites and online services. We do not track users and do not allow third parties to track the personal information of our users on our Website.
4. CHILDREN’S PRIVACY
The Services are general audience and intended for users 13 and older. We do not knowingly collect Personal Information from anyone younger than age 13.
5. HOW WE USE YOUR INFORMATION
We may use information that we collect about you or that you provide to us, including any personal information:
To provide you with an Account.
To perform code reviews, provide actionable suggestions, and enhance your development workflow.
To deliver, provide, and process payment for the Services.
To improve our Services.
To address your inquiries.
To tailor content we display to you and offer we may present to you, both on the Service and elsewhere online.
To communicate with you, and to promote products, services, offers, and events offered by CodeRabbit.
To comply with legal requirements and assist law enforcement.
To stop any activity, we may consider to be, or to pose a risk of being, illegal, fraudulent, unethical or a legally actionable activity.
To identify CodeRabbit users.
For the purposes disclosed at the time you provide your information, and
As otherwise permitted with your consent.
6. Legal Bases
To process your information as described above, we rely on the following legal basis:
Contractual Necessity: To provide you with the CodeRabbit Service and perform the contract that you have with us.
Legitimate Interests: It is in our legitimate interests to improve and analyze our Service, promote our products, prevent fraudulent transactions, maintain security of our Services, and provide functionality.
Consent: In instances where we have indicated we will ask for consent within this Privacy Policy, you may withdraw your consent at any time by contacting us. Please see the How to Contact Us section for more information.
7. HOW WE DISCLOSE AND SHARE YOUR INFORMATION
We do not sell personal information to third parties. We share information we receive about you as follows:
With Our Service Providers: We employ third party companies to provide Services on our behalf, to perform Service-related operations (e.g., without limitation, maintenance services, database management, web analytics, server hosting, fraud detection and improvement of CodeRabbit’s features) or to assist us in providing and analyzing how our Service is used. For example, we use Stripe to process your payments, and have partnered with Chargebee to maintain your subscriptions. These third parties may have access to your Personal Information in order to perform these tasks on our behalf. We use Mailchimp as our e-mail marketing service provider. You may access their privacy policy here: https://mailchimp.com/legal/privacy/.
For Our Service Integrations: We allow for a variety of Service integrations to provide you with the best possible functionality while using our Services. For example we integrate with:
o GitHub and GitLab for code containment.
- GitHub’s privacy policy is available here.
o Jira for project management;
- Jira’s privacy policy is available here.
o Linear for productivity; and
- Linear’s privacy policy is available here.
o OpenAI for training our systems and improving our code reviews.
- OpenAI’s privacy policy is available here.
- Neither CodeRabbit nor OpenAI uses personal information collected as part of the code review to train, refine, or otherwise influence our models or any third-party models. Our commitment is to use the data solely for the purpose of reviewing the code in accordance with the user's request, and no other utilization takes place. The above representation does not apply to open-source projects (OSS). We use OSS to train our systems.
Your Personal Information is processed in accordance with the privacy policies and practices of such Service integration companies.
For Corporate Transactions: CodeRabbit may share information, including Personal Information, with any current or future subsidiaries or affiliates, primarily for business and operational purposes, in connection with a merger, acquisition, reorganization or sale of assets (including, in each case, as part of the due-diligence process with any potential acquiring entity) or in the event of bankruptcy.
If Required By Law: CodeRabbit will disclose information about you to government or law enforcement officials or private parties as we, in our sole discretion, believe necessary or appropriate to respond to claims and legal process (including but not limited to subpoenas), or, at the request of governmental authorities or other third parties conducting an investigation where we determine in our sole discretion the disclosure is necessary to (a) protect the property and rights of CodeRabbit or a third party, (b) protect the safety of the public or any person, or (c) prevent or stop activity we may consider to be, or pose a risk of being, illegal, fraudulent, unethical or legally actionable activity.
With your Consent: You may submit Personal Information to us through a form on the Website and consent to receive communication from us or our business affiliates and non-affiliates based on the information in the form.
8. THIRD PARTY WEBSITES AND LINKS
Our Services may contain links and/or features to other websites and/or online platforms operated by third parties. We do not control such other online platforms and are not responsible for their content, their privacy policies, or their use of your information.
9. YOUR RIGHTS AND CHOICES REGARDING YOUR INFORMATION
You have several ways to exercise control over your information:
Account Settings: You may contact us to access, update or delete your personal information by accessing your Account settings in our App.
Contact Us: You may contact us to access, update or delete your personal information by contacting us at [email protected].
E-Mail: You also may opt-out of receiving marketing emails from us by following the opt-out instructions provided in those emails. Please note that we reserve the right to send you certain communications relating to your account or use of the Service (for example, administrative and service announcements) via email and other means and these transactional account messages may be unaffected if you opt-out from receiving marketing communications.
European Residents
Under the General Data Protection Regulation (GDPR), CodeRabbit may be considered a data controller to the extent that we process personal information directly from European residents. To the extent that CodeRabbit is a data controller, European residents may access, correct, update or delete your personal information; object to our processing of this information, ask us to restrict our processing of your personal information, or request portability of your personal information by accessing the account settings within the App or by contacting us at [email protected].
Upon request, CodeRabbit will provide you with information about whether we hold any of your personal information. You are responsible for maintaining the accuracy of the information you submit to us, such as your contact information. If you submit a request to access all personal information you’ve submitted, we will respond to your request to access within 30 days or as otherwise required by law.
We will use commercially reasonable efforts to honor your requests for deletion; however, certain residual information may actively persist on the Service even if you close your account. In addition, the rights described above may be limited, for example, if fulfilling your request would reveal personal information about another person, or if you ask us to delete information, we are required by law to keep or have compelling legitimate interests in keeping (such as for fraud prevention purposes). Your Personal Information may remain in our archives and information you update or delete, or information within a closed account, may persist internally for our administrative purposes, to the extent permitted by law. It is not always possible to completely remove or delete information from our databases. In addition, we typically will not remove information you posted publicly through or on the Service. Bear in mind that neither you nor CodeRabbit can delete all copies of information that has been previously shared with others on the Service. If your information is deleted, then your account may become deactivated. If your account is deactivated or you ask to close your account, you will no longer be able to use the Services.
Please note that our Services require a minimum amount of Personal Information in order to function. European residents who do not provide Personal Information (e.g., by not creating an account) may not be able to access the full functionality of features found on CodeRabbit.
California Residents
If you are a California resident, the California Consumer Privacy Act (CCPA) may provide you with additional privacy rights with respect to our collection, use and disclosure of your Personal Information. To the extent that CodeRabbit is a covered business under the CCPA, you may contact us for more information regarding the following rights:
o Please see the above section within this Policy titled INFORMATION WE COLLECT ABOUT YOU AND HOW WE COLLECT IT, to see the categories of Personal Information we have collected about you.
o Please see the above sections within this Policy titled HOW WE USE YOUR INFORMATIONand HOW WE DISCLOSE AND SHARE YOUR INFORMATION, to see applicable use and disclosures of your Personal Information.
Our servers are located in the United States , and your personal information passes through servers located in this geographic area. If you are accessing the Services from another country, please be advised that you may be transferring your personal information to such geographic areas and countries and you consent to that transfer, processing, and storage of your personal information in accordance with this Privacy Policy. You also agree to abide by the applicable US federal, state, and local laws concerning your use of the Services and your agreements with us. Any persons accessing our Services from any jurisdiction with laws or regulations governing the use of the Internet, including the collection, use, or disclosure of personal information, different from those of the jurisdictions mentioned above may only use the Services in a manner lawful in their jurisdiction. If your use of the Services is unlawful in your jurisdiction, you may not use our Services.
11. SECURITY
We use physical, technical, and organizational measures designed to protect your information against unauthorized access, theft, and loss. We restrict access to your personal information to those employees who need to know that information to service your account or perform their job functions.Although we take precautions intended to help protect information that we process, no system or electronic data transmission is completely secure. Any transmission of your personal data is at your own risk, and we expect that you will use appropriate security measures to protect your personal information. You are responsible for maintaining the security of your account and the information in your account. We may suspend your use of all or part of the Services without Policy if we suspect or detect any breach of security. You understand and agree that we may deliver electronic notifications about breaches of security to the email address on record on your account.
12. DATA RETENTION, STORAGE, & USAGE FOR PROPRIETARY CODE
Unless you request that we delete certain information (see Your Rights and Choices Regarding Your Information), we will retain your personal information for the period necessary to fulfill the purposes outlined in this Privacy Policy unless a longer retention period is required or permitted by law. The criteria used to determine our retention periods include:
· The length of time we have an ongoing relationship with you and provide services to you (for example, for as long as you have an account with us or keep using the Website);
· Whether there is a legal obligation to which we are subject (for example, certain laws require us to keep records of your transactions for a certain period of time before we can delete them)
· Whether retention is advisable; and considering our legal position (such as, for statutes of limitations, litigation, or regulatory investigations).
Data Storage for Review Improvement
CodeRabbit stores certain data to improve the reviews refining the reviews to align with your preferences. You can opt out of data storage. The stored data primarily consists of vector embeddings, which are used to refine and personalize future reviews. The data storage is compliant with SOC2 Type II, GDPR, and HIPAA regulations. We ensure the utmost confidentiality and security of the data stored. You can opt out of data storage at any time.
13. CHANGES TO THIS POLICY
CodeRabbit may update this Privacy Policy at any time and any changes will be effective upon posting. In the event that there are material changes to the way we treat your Personal Information, we will update the Last Modified date at the top of this Policy upon becoming effective. We may also notify you by email, in our discretion.
14. HOW TO CONTACT CODERABBIT
Data protection officer has been appointed and can be reached out at [email protected] for any questions.
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